This Privacy Policy explains how Mulai Digital (hereinafter referred to as “We”) collects, uses, stores, and protects the personal information of users (“You”) who use our website development services, system development services, and website maintenance services.
By using our services or accessing our website, you are deemed to have read, understood, and agreed to this Privacy Policy.
1. Information We Collect
We may collect several types of information, including:
1.1 Personal Information
Full name
Email address
Phone number / WhatsApp number
Company or organization name
1.2 Technical Information
IP address
Browser and device type
Operating system
Log data, cookies, and website usage activity
1.3 Project Information
Website content
System data
Hosting, server, or dashboard access (if provided by the Client)
2. How We Use the Information
The collected information is used to:
Provide and manage services
Communicate regarding projects and services
Administrative and billing purposes
Maintenance, development, and service improvement
System security and prevention of misuse
Legal purposes and regulatory compliance
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve user experience
Analyze website usage
Store user preferences
Users may configure their browser to refuse cookies; however, some website features may not function optimally.
4. Data Protection and Security
We are committed to protecting your personal data by:
Restricting data access to authorized parties only
Implementing reasonable technical and organizational measures
Securing servers and systems in accordance with industry standards
However, we cannot guarantee complete data security against risks beyond our control.
5. Data Storage and Retention
Data will be stored as long as necessary for service purposes
Data may be deleted after the cooperation ends, unless required by law
Clients may submit a written request for data deletion
6. Disclosure to Third Parties
We do not sell or rent users’ personal data to third parties.
Data may be shared with third parties only if:
Required for service delivery (e.g., hosting, domain, email services)
Required by law or authorized authorities
Approved in writing by the User
7. User Rights
Users have the right to:
Access personal data held by us
Correct or update personal data
Request deletion of certain data
Withdraw consent for data usage
Requests can be submitted through our official contact channels.
8. Project Data and Client Confidentiality
All client project data is confidential
We do not use client project data for other purposes without permission
Client system access is used solely for service purposes
9. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children.
10. Third-Party Website Links
Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of such websites.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be announced through our official website.
12. Governing Law
This Privacy Policy is governed by and interpreted in accordance with the laws of the Republic of Indonesia.
13. Contact Information
If you have any questions regarding this Privacy Policy, please contact:
Mulai Digital
Email: email@mulaidigital.com
WhatsApp: +62 821-8608-7887
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.